Our Policies

Acceptable Use

By using our website or services, you agree to:

• Use the site lawfully and respectfully; do not post or transmit harmful, harassing, or infringing content.
• Refrain from attempting to access non-public areas, reverse engineer, or disrupt service functionality.
• Protect your account credentials and notify us of any unauthorized use or security issues.
• Comply with all applicable laws and regulations.

Returns & Refunds

For digital services and custom development, work is generally non-refundable once delivered or after milestones are approved. If you believe there’s an error or the service doesn’t match agreed specifications, contact us within 7 days so we can review and make reasonable corrections.

For physical goods (if offered), you may request a return within 14 days of delivery. Items must be unused and in original condition. Refunds are issued to the original payment method within 5–10 business days after we receive and inspect the item. Return shipping is the customer’s responsibility unless the product was defective or the wrong item was sent.

Shipping (if applicable)

• We ship domestically and internationally where offered. Rates vary by destination and order size.
• Processing time: typically 1–3 business days.
• Estimated delivery: 3–7 business days domestic; international times vary by carrier.

Payments & Billing

• We accept common payment methods (e.g., major cards, PayPal). Some services may require a deposit.
• Subscription plans (if any) auto-renew until canceled. You can cancel future renewals at any time from your account or by contacting support.
• Invoices are due upon receipt unless otherwise stated in your agreement or order form.

Privacy

We care about your privacy. Please review our Privacy Policy to learn how we collect, use, and protect your information.